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The Smart-Trace™ Cold Chain Monitoring System is a unique solution for monitoring the freshness and quality of perishables as they travel along the cold chain. Smart-Trace provides:

  • Automated monitoring at the product level
  • Continuous trace of product from dock to destination
  • Real time alerts so that corrective action can be taken to prevent waste
  • On-demand evidence of cold chain code compliance for food safety
  • Summary reports for continuous improvement of cold chain performance

Smart-Trace™ gives consignors the 'first to know' advantage, helping them make informed decisions about their shipments, resulting in less waste and the successful delivery of higher quality perishables.

How it works

Smart-Trace™ monitors perishable food and pharmaceuticals using a tag the size of a business card, which is attached to pallet loads as they’re loaded into refrigerated trailers, rail cars, or sea containers. The low-cost, non-returnable tag wirelessly transmits temperature readings back to the Smart-Trace server, for monitoring use by your team.

Move your mouse over the diagram to learn more about Smart-Trace
Supplier Warehouse

Smart-Trace tags are attached to pallet loads at the supplier's dock.

The tag and load are scanned by a dock worker before the pallet is loaded into a refrigerated trailer.

smart-trace tag
Transport Company

During transit, the randomly-placed Smart-Trace tags measure temperature every 15 minutes.

The tags upload their data to a gateway. The gateway then uploads the data (+ GPS data) to the Smart-Trace server.

smart-trace inside a trailer
Smart-Trace Server

The Smart-Trace Server analyses data from the tags and dispatch dock then notifies the Supplier when and where problems are occuring.

Smart-Trace Server

The Supplier receives alerts via SMS or email. They then view reports online.

Smart-Trace temperature trace
Retailer Warehouse

Before the goods arrive at the Retailer DC or Store, the Supplier is notified of any load compliance problems.

The Supplier may notify the Retailer so the goods can be inspected. Or they may contact the Transport Company to address the problem en route.